Don’t Throttle Me: Other Ways To Manage Wireless Traffic

By Jeffrey Glueck – Choking users’ download speeds to a trickle, around the clock, for two weeks or more a month, regardless of whether the local network is congested at that moment, is an example of a “solution” developed with rudimentary network management tools and gives the appearance of not having customer experience in mind. In essence, this kind of policy punishes users merely using a service they pay for.

Throttling a customer 24×7 might free up bandwidth for other users, but only by rendering a heavy user’s phone unworkable. Consider an alternative, where heavy users can watch videos while the effective capacity of the tower is instantly expanded based on demand loads. more>

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