By Guy Verhofstadt – In an age when most people get their news from social media, mafia states have had little trouble censoring social-media content that their leaders deem harmful to their interests. But for liberal democracies, regulating social media is not so straightforward, because it requires governments to strike a balance between competing principles.
After all, social-media platforms not only play a crucial role as conduits for the free flow of information; they have also faced strong criticism for failing to police illegal or abusive content, particularly hate speech and extremist propaganda.
These failings have prompted action from many European governments and the European Union itself. The EU has now issued guidelines for Internet companies, and has threatened to follow up with formal legislation if companies do not comply. As Robert Hannigan, the former director of the British intelligence agency GCHQ, recently observed, the window for tech companies to reform themselves voluntarily is quickly closing.