Just Listen, Author: Mark Goulston.
By Art Petty – For high-stakes topics involving strategy and investments, you’re in competition with others for attention and resources, and not everyone wants you to win. When faced with a direct or passive-aggressive attack on your ideas and character, your response speaks volumes about your maturity and leadership to everyone involved.
Learn to navigate meeting room confrontations with diplomacy, grace, and a good bit of psychology, and you will go far.
For all sorts of good reasons, we’re wired as humans to quickly recognize dangerous situations and respond accordingly. Our brains shift precious resources away from the slower, smaller processing center and trigger a flood of chemicals preparing us for fight or flight. Drunk with adrenaline, we’re apt to either lash out or look for the first exit, including shrinking and withdrawing.
Dr. Goulston suggests we run through a simple mantra that allows us to derail the amygdala hijack and maintain our presence of mind.
Your goal is to gain a few precious seconds and work your reboot process. more>