How is change management the key to successful cable infrastructure modernization?
By Susan Friedman – The winds of change are blowing for the Cable/MSO Industry. And it’s all happening faster than anyone thought. Last month, cable industry gurus met in Denver for Light Reading’s 11th annual Cable Next Gen Technologies and Services conference, and it was clear embracing change is critical to meeting the end-user’s needs.
We’ve heard a lot about the impact of streaming services and cord cutting. But it was clear from discussions at the show that consumers are not abandoning cable, they are changing their consumption habits. They are now buying fast and reliable internet services, and lots of it. Consumers just can’t get enough of connected devices and the Smart Home is only smart when connected to the internet.
Here is a big change, the internet is now the epicenter of a cable operators network, not video delivery. According to Leichtman Research Group, cable rules U.S. broadband more than ever, with subscribers up 2.7 million in the last quarter of 2017. That’s 64.4% of the total market for internet services.
Technology change is also a disruptive cycle for the cable workforce, subscribers, or anyone trying to navigate thru a utility work zone. more>