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AI Ops: Let the data talk
The catalysts and ROI of AI-powered network analytics for automated operations were the focus of discussion for service providers at the recent FutureNet conference in London. Blue Planet’s Marie Fiala details the conversation.
By Marie Fiala – Do we need perfect data? Or is ‘good enough’ data good enough? Certainly, there is a need to find a pragmatic approach or else one could get stalled in analysis-paralysis. Is closed-loop automation the end goal? Or is human-guided open loop automation desired? If the quality of data defines the quality of the process, then for closed-loop automation of critical business processes, one needs near-perfect data. Is that achievable?

These issues were discussed and debated at last week’s FutureNet conference in London, where the show focused on solving network operators’ toughest challenges. Industry presenters and panelists stayed true to the themes of AI and automation, all touting the necessity of these interlinked software technologies, yet there were varied opinions on approaches. Network and service providers such as BT, Colt, Deutsche Telekom, KPN, Orange, Telecom Italia, Telefonica, Telenor, Telia, Telus, Turk Telkom, and Vodafone weighed in on the discussion.

On one point, most service providers were in agreement: there is a need to identify a specific business use case with measurable ROI, as an initial validation point when introducing AI-powered analytics into operations. more>

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