By Livia Gershon – The truth is, only a tiny percentage of people in the post-industrial world will ever end up working in software engineering, biotechnology or advanced manufacturing. Just as the behemoth machines of the industrial revolution made physical strength less necessary for humans, the information revolution frees us to complement, rather than compete with, the technical competence of computers.
Many of the most important jobs of the future will require soft skills, not advanced algebra.
Back in 1983, the sociologist Arlie Russell Hochschild coined the term ‘emotional labor’ to describe the processes involved in managing the emotional demands of work. She explored the techniques that flight attendants used to maintain the friendly demeanors their airline demanded in the face of abusive customers: taking deep breaths, silently reminding themselves to stay cool, or building empathy for the nasty passenger.
A growing real-world demand for workers with empathy and a talent for making other people feel at ease requires a serious shift in perspective. It means moving away from our singular focus on academic performance as the road to success. It means giving more respect, and better pay, to workers too often generically dismissed as ‘unskilled labor’. And, it means valuing skills more often found among working-class women than highly educated men. more> https://goo.gl/hghbQM
Posted in Book review, Business, Economy, Education, Healthcare, History, Leadership, Media, Net, Technology
Tagged Automation, Emotional labor, Empathy, Healthcare, Skills
By Harry J. Holzer – Automation eliminates the number of workers needed per unit of good or service produced. By reducing unit costs it raises productivity and, in a competitive market, product prices should decline. All else equal, this will raise consumer demand for the good or service in question.
Whether or not this rise in product demand is sufficiently large to raise overall employment for the product depends on whether the fall in workers needed per unit of production is proportionately lesser or greater than the rise in the numbers of units demanded; if lesser, than product demand will rise.
Labor economists believe that workers mostly pay for general skill development (often in the form of lower wages, when the training occurs on the job), while employers are willing to share more in the costs of developing worker skills more specific to their needs.6 A shift away from specific towards more general skill training will thus involve a shift of the costs of training away from employers towards workers (or the public), and less sharing of any risks involved in whether the market rewards those skills over time.
Some workers whose tasks can mostly be performed by machines will be displaced, while demand is enhanced for others who can work along with the new machines—perhaps as technicians or engineers but also in a range of newer tasks that the machines cannot perform, including more complex analysis or social interactions with customers and coworkers. more> https://goo.gl/pveH2W
Posted in Book review, Broadband, Business, Economic development, Economy, Education, Technology
Tagged Automation, Jobs, Productivity, robots, Training, Unemployment
By Robert Sapolsky – Humans universally make Us/Them dichotomies along lines of race, ethnicity, gender, language group, religion, age, socioeconomic status, and so on. And it’s not a pretty picture.
We do so with remarkable speed and neurobiological efficiency; have complex taxonomies and classifications of ways in which we denigrate Thems; do so with a versatility that ranges from the minutest of microaggression to bloodbaths of savagery; and regularly decide what is inferior about Them based on pure emotion, followed by primitive rationalizations that we mistake for rationality.
The brain’s fault lines dividing Us from Them are also shown with the hormone oxytocin. It’s famed for its pro-social effects—oxytocin prompts people to be more trusting, cooperative, and generous. But, crucially, this is how oxytocin influences behavior toward members of your own group. When it comes to outgroup members, it does the opposite… more> https://goo.gl/jv9WTY
Posted in Book review, Business, History, Leadership, Media, Nature, Science
Tagged Brain, Clan, Ingroup, Outgroup, Oxytocin
By Zeeya Merali – There’s an established principle in quantum theory that pairs of particles can spontaneously, momentarily pop out of empty space. Alex Vilenkin took this notion a step further, arguing that quantum rules could also enable a minuscule bubble of space itself to burst into being from nothing, with the impetus to then inflate to astronomical scales.
Our cosmos could thus have been burped into being by the laws of physics alone. Many cosmologists have made peace with the notion of a universe without a prime mover, divine or otherwise.
.. flipping the problem around, I started to wonder: what are the implications of humans even considering the possibility of one day making a universe that could become inhabited by intelligent life? As I discuss in my book A Big Bang in a Little Room (2017), current theory suggests that, once we have created a new universe, we would have little ability to control its evolution or the potential suffering of any of its residents. Wouldn’t that make us irresponsible and reckless deities?
We will not be creating baby universes anytime soon, but scientists in all areas of research must feel able to freely articulate the implications of their work without concern for causing offence. Cosmogenesis is an extreme example that tests the principle.
Parallel ethical issues are at stake in the more near-term prospects of creating artificial intelligence or developing new kinds of weapons, for instance.
As Anders Sandberg put it, although it is understandable that scientists shy away from philosophy, afraid of being thought weird for veering beyond their comfort zone, the unwanted result is that many of them keep quiet on things that really matter. more> https://goo.gl/GjCJpd
Posted in Book review, Education, Energy, Nature, Science, Technology
Tagged Black hole, Cosmogenesis, Physics, Theology, Universe, Wormhole
Deschooling Society, Author: Ivan Illich.
By Kerry McDonald – Until we separate public education from public schooling–to truly “de-school” our perspective on learning–we will be mired in a debate about reforming one, singular method of education (that is, mass schooling), while ignoring other methods of education that could be better.
The industrial model upon which compulsory public schooling was founded in 1852 is no longer relevant in a new economy that increasingly values creativity over conformity, knowledge workers over factory laborers. Despite the fact that sociologists and economists believe we have left the Industrial Age for the Imagination Age—an era defined by creativity and innovation and technological application—American education is stuck with an outdated system of mass schooling. Instead of adapting to the changing needs of a creative culture, American schooling has sought to become even more restrictive and entrenched. We need a new model of learning, separate from our modern experiment with mass schooling, that taps into the innate, self-educative capacity of humans.
A perfect example of educational webs, as opposed to funnels like school, is the public library. Libraries are ideal examples of existing, taxpayer-funded, community-based, non-coercive learning hubs. They are openly accessible to all members of a community and, unlike public schools, do not segregate by age or ability. They offer classes, lectures, cultural events, ESL lessons, computer courses, mentoring opportunities and a whole host of other public programming. They are brimming with gifted facilitators who love “learning, sharing, and caring” and who are eager to help guide community learning. more> https://goo.gl/heaclm
The New Leader’s 100-Day Action Plan, Author: George Bradt.
By George Bradt – Real strengths are made up of talent, knowledge and skills. It’s not enough to study a subject. Expertise is born of practice.
Real strengths enable people to do what they need to do. Pretend strengths may be intriguing at first, but end up disappointing.
Too many people think they should be able to sell because they’ve worked with salespeople before, either as buyers themselves, providing support to sales, or making products or services that others sell. They can’t sell. Selling requires talent, knowledge and skills born of practice.
Too many people think they can teach because they’ve been students.
Frontier Communications bought AT&T’s wire line services in Connecticut. They were excited because the transaction was going to: “be accretive” and “improve Frontier’s dividend payout” while customers “will have the same products and services that they currently enjoy”. (From their press release.)
Wasn’t true. The day of the transfer, my voicemail service got “disabled”. And it stayed disabled for 11 days. Each of the four times I called Frontier I was informed that they would “open a ticket”. I didn’t want a ticket. I wanted voicemail.
Frontier’s not a real phone company. It just plays one on TV. more> https://goo.gl/pH2m1L
Posted in Book review, Business, Economic development, Education, How to, Leadership, telecom
Tagged Business improvement, Jobs, Leadership, Productivity, Skills