Looking for a promotion? Control your temper
By Meena Thiruvengadam – Expressing anger may be a tool for attaining prestige or status, in some circles. Observers associate anger with dominance, strength, competence, and smarts, according to research published in 2001.
But a study by Chicago Booth’s Celia Gaertig and Emma Levine, New York University’s Alixandra Barasch, and University of Pennsylvania’s Maurice Schweitzer suggests there’s a limit to the respect anger commands. Too much anger, particularly in relation to the offense committed, can backfire, especially on people climbing corporate or social ladders, the researchers argue. Exhibiting too much anger can harm the perceptions of competence and warmth, traits that tend to drive hiring and leadership decisions. The more intense the anger, the more likely others may suspect self-serving or harmfully intentioned motives.
The researchers conducted seven studies, some involving fake beverage tasting. In one of the studies, they asked groups of six participants to rate the best-tasting beverage presented in a lab. Both options were actually Coca-Cola, and the researchers didn’t tabulate participants’ responses, as the study was essentially just a decoy. Each group secretly included two actors, one of whom spilled soda on the other’s cell phone, eliciting an angry reaction that was either moderate or more intense. Then the participants had to pick a leader for a group activity, and in doing so rated each other’s (including the angry actor’s) competence and leadership potential.
Actors who reacted with intense anger rather than annoyance were perceived as less competent and were less likely to be selected for leadership roles. The responses held for participants who watched a video of the lab charade rather than participating in it. “Expressing high-intensity anger can be harmful for how an individual is perceived in social settings,” the researchers write. more>
Posted in Business, Economic development, Economy, Education, History, How to, Nature, Science, Technology
Tagged Business improvement, Chicago Booth, Health, Internet, Jobs, Skills, temper
Ever closer to an optimally cost-efficient assembly-line operation
By Chuck Burke and Vanessa Sumo – Companies such as Dell and BMW use an assemble-to-order production strategy that keeps common components on the factory floor, ready for final assembly into the type of personal computer or vehicle that a customer orders. This is great for companies looking to satisfy a large volume of demand but that don’t want to build whole units in advance, to avoid any unsold products.
However, the difficulty of estimating how much of each component to hold in stock and how to allocate components to each product can keep companies from maximizing ATO’s benefits in practice.
A cross between two alternate production strategies
Make-to-stock strategy: MTS managers forecast consumer demand and match anticipated orders with an inventory of fully assembled products.
Make-to-order strategy: On the other hand, MTO systems wait for a customer’s order to arrive before starting production. Because this can include procuring parts and assembling components, MTO often results in a longer lead time.
Assemble-to-order strategy: An ATO strategy aims to combine the best of both systems—its flexibility lets companies fulfill large orders relatively quickly with minimal unsold inventory, yet still allows customers to partially customize orders. Here is how it works:
Managers must decide the quantity of components to order even before they can ascertain customer demand for their products.
When customers’ orders arrive, managers must then choose how to allocate the supply of components to each product for assembly. more>
Posted in Business, Economic development, Economy, Education, History, How to, Net, Technology
Tagged Business improvement, Capital, Chicago Booth, Health, Internet, Skills