NBN Faces Penalties but Deeper Issues Can’t Be Fixed | Light Reading

nullAustralia’s NBN Co is facing tougher penalties for poor network and service performance — but no one has a plan to solve its biggest problems.

The Australian Competition and Consumer Commission (ACCC) is proposing financial penalties for missing minimum network speeds and lifting existing sanctions.

Currently NBN Co, the broadband wholesaler, must pay a rebate to retail service providers (RSPs) for network congestion and poor customer service such as missing an appointment.

Now the ACCC is proposing that the rebate be passed on to the end customer.

Source: NBN Faces Penalties but Deeper Issues Can’t Be Fixed | Light Reading

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